In this Capital Gold Group review, we take a look at the business, its offerings, what we liked, what we did not like and whether we would or would not use it to invest in gold or a gold-backed IRA.
Who is Capital Gold Group?
The Capital Gold Group has been in operation since 2000, and it is based in Woodland Hills, in California. It is a gold investment company with greater focus on providing individuals long-term options to maximize their profits while protecting their savings from threats due to economy-related crises. Jonathan Rose is the CEO of Capital Gold Group, and he owns a syndicated radio show that focuses on market analysis.
It is also worth noting that the company educates existing and potential investors through its free publication called the “Definitive Gold Guide” and “The Guardian”, with the latter serving as a weekly report by CGG.
What Does Capital Gold Group Offer?
As with most investment companies, Capital Gold Group works closely with investors by guiding them in adding silver or gold to their existing investment portfolio. The company has gold specialists who deal with potential investors who are looking to set up an account with CGG.
Basically, these “experts” are customer service representatives who assist clients with their inquiries and account management concerns. With CGG, you can have the peace of mind that your precious metals are stored safely at a third-party depository. They also deliver precious metals as requested by clients, and the turnaround time is usually fast and reliable.
Things To Like About Capital Gold Group
Before you make any decision to start investing with this company, it can help to take note of some of the key features to expect from Capital Gold Group. Here are among the positive aspects of the company:
1. User-Friendly Website
Capital Gold Group’s official website is easy to navigate, so you will have no problem exploring the different pages that contain information to address your concerns. In fact, the website is quite simple, yet well-designed, and you can quickly find key details you need to know at first glance.
They also offer a very helpful resources section on their website where visitors can learn about some of the advanced terminologies featured on their site. This is rather beneficial to people who are new to the world of investing since they can get into the system easily and maximize their benefits over time.
2. Highly Accredited by the BBB and BCA
At present, Capital Gold has an A+ rating from the BBB (Better Business Bureau), while the BCA (Business Consumer Alliance) has given the company an AAA rating. These are the highest ratings that such trustworthy authorities can ever give an investment company, which means CGG must be doing well in terms of the products and services they offer to clients.
Things NOT To Like About Capital Gold Group
While there may be remarkable features that the company possesses, it is only fair to look into the less-than-perfect aspects of Capital Gold. The following are some points to consider before you begin your investments with this company:
1. Inconsistency with the Level of Service Provided
A few clients complained about the company’s slow shipment process, in spite of the fact that they had already paid for the products they ordered. Hence, customers who have little knowledge in investing may end up paying more and waiting longer before their products arrive.
2. Issues with the Price and Resale Value
There are existing investors at Capital Gold Group who are dissatisfied with the resale value of the products they had bought from the company. Gold bought at CGG was worth half of what the company had sold to them originally. This means, there was at least a 30 to 50 percent premium taken from the wholesale price of gold.
3. Questionable Buy-Back Policy
For people who prefer to purchase gold for investment purposes, they are most likely to sell it in the future. Unfortunately, CGG has an ambiguous and questionable buy-back policy, which makes it difficult for clients to sell their gold.
4. Lack of Focus on IRA
IRA is not the main focus of Capital Gold Group, and this can be a hassle for those who look for an investment company that does IRA rollovers. With this in mind, there can be potential concerns in terms of securing an investors’ gold IRA.
Capital Gold Group – IRA Fees
|Initial Setup Fees||$90|
|Annual Admin Fees||Not Disclosed|
|Annual Storage Fees||$160 (Flat Rate)|
|Minimum Purchase Amount||$10,000|
|Preferred Depository||Delaware Depository|
Rankings, Complaints and Customer Reviews
These are further pieces of information that you may want to know about Capital Gold Group and how it is rated by renowned authorities.
Better Business Bureau (BBB)
Capital Gold Group was rated A+ by the Better Business Bureau. A BBB-accredited company since 2009, CGG meets all the standards set by BBB when it comes to resolving complaints by customers and following any policies set by this authority.
However, there are some issues encountered by clients from working with Capital Gold Group. Nevertheless, these concerns have been resolved by the authorities at the company to meet the demands of their clients (read more).
Business Consumer Alliance (BCA)
Currently, CGG has an AAA rating from the Business Consumer Alliance. At least 9 complaints have been filed, so far, and the company addressed some issues by making an adjustment or offering a full refund as per their clients’ requests
|Based on 205 reviews|
Based on 205 reviews, CGG is rated 4.6 stars by TrustLink. Positive feedback accounts for the company’s level of customer service, and clients appreciate the professional and courteous manner of dealing with their concerns. There are a few complaints, however, which are about the prices and shipping delays (read more).
There have been numerous complaints filed on Ripoff Report, however since then they have all been resolved. They were mostly regarding high management fees being charged and clients being misled into purchasing proof coins rather than bullion coins.
Capital Gold Group Review – Final Thoughts
Although there are great features about Capital Gold Group, some concerns arise due to lack of transparency in terms of the buy-back policy, shipping and prices of products. These are important issues that people look for before they invest in a company, so it may be best to look further for a firm offering better quality of products and services worth your time and money.
Which Company Do We Recommend?
When doing your research on which company to invest with, its important to choose one that provides you with the best possible product at the lowest cost. If you’re looking to rollover or transfer into a precious metals IRA there’s only one company I recommend.
Goldco is the leading expert in gold and silver IRAs and offers you the lowest prices on the market. Additionally, they guarantee your shipment in 7 days and offer a buy-back program whenever you choose to sell your investment in the future.
To learn more about Goldco, check out this review.
Investing in a gold IRA is one of the most profitable ways to protect your retirement and prosper for the future. If you’re concerned about the state of the economy and looking to diversify your portfolio in gold and silver, visit Goldco or Call 1-877-589-1223.
- Editor Rating
- Rated 3 stars
- Capital Gold Group
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I’ve been a financial retirement planner for over 30 years and have been investing in gold, silver and other alternative investments since 2008. When I’m not spending time with my wife and 3 beautiful children, I am learning more about new emerging technologies such as the blockchain.